Operations
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London
Client Lifecycle Analyst
ROLE SUMMARY AND DEPARTMENT OVERVIEW:
The Analyst sits within the Operations Department and plays a vital role in supporting core operational functions, ensuring seamless client onboarding and strict adherence to regulatory requirements. Reporting to the CLM Lead, this position also collaborates with cross-functional teams to drive process improvements, maintain data integrity, and uphold compliance to both internal and external standards.
RESPONSIBILITIES:
- Conduct comprehensive risk-based assessments of new and existing clients by reviewing relevant documentation and open-source information.
- Demonstrate a thorough understanding of AML, CTF, JMLSG, MiFID II, FATCA/CRS, and other relevant laws, regulations, and policies by performing Know Your Customer (KYC) checks, ensuring full compliance to regulatory standards, Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF) guidelines, and internal procedures. This includes due diligence (CDD, EDD, PEP, etc.) across various client types such as private individuals, SPVs, trusts, and charities, applying a risk-based approach throughout.
- Conduct necessary screening and take steps to mitigate identified risks and/or escalate to the relevant departments where appropriate.
- Serve as a point of contact for internal and external stakeholders, delivering clear and professional communication.
- Maintain and update client and reference data across multiple systems with accuracy and attention to detail.
- Contribute to cross-departmental projects aimed at improving reference data quality, collaborating with project teams and IT developers.
Key Capabilities and Knowledge:
- Strong organisational skills with the ability to prioritise tasks under pressure.
- Experience in KYC due diligence for global clients, including complex organisational structures (e.g., hedge funds, trusts, asset managers).
- Practical knowledge of AML/CTF regulations and financial services compliance, including familiarity with FCA Conduct Rules.
- Proficiency in analysing and interpreting client data from sources such as Companies House and other relevant systems.
- Excellent written and verbal communication skills, ensuring clarity and professionalism in stakeholder interactions.
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Detail-oriented approach with a commitment to accuracy and problem-solving.
- Team-oriented mindset, able to work collaboratively across departments.
Role Competencies:
- Technical Expertise: Familiarity with operational systems, compliance tools, and regulatory frameworks.
- Attention to Detail: High level of accuracy in handling client data and preparing reports.
- Problem Solving: Analytical thinker, adept at identifying and resolving operational challenges
- Stakeholder Focus: Ability to build and maintain productive relationships with internal and external parties.
- Department
- Operations
- Role
- Client Lifecycle Analyst
- Locations
- London